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Manufacturing / order processing

Since our products are so-called "made to order" products, they are only produced when an order is placed.
This saves resources and promotes sustainability. They are individually handcrafted, one-of-a-kind items. However, this also means that the waiting time for your new companion will be longer.

Depending on the effort, it takes four to six weeks until the piece of jewelery is ready to be shipped.  




 

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shipping

All orders are shipped on working days
(Monday-Friday).
A complete address is a prerequisite for fast and correct delivery.

Shipping costs and delivery times depend on the destinations and can vary.
We have here deposited an overview of prices for international shipping. 


 

Returns and exchanges

We want you to always be satisfied with the quality of your new companion and to shine with him.

That's why you have a lifetime satisfaction guarantee.  

 

If something is not to your satisfaction, we look forward to your feedback, we will exchange or repair your piece of jewelry.

 

You have 30 days to exchange or return your piece of jewelry.

It must be returned to us in its original condition.  

Of course you will get a refund with the respective means of payment or a voucher.  

 

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